Shipping policy

Please allow 5 business days for your order to be processed. If you require your order sooner, please select expedited shipping. Expedited orders process and ship within 3 business days (excluding holidays). Once your order is processed for shipping, you will receive a notification of your tracking number. It sometimes takes the postal service up to 48 hours for tracking numbers to update.

Be sure your billing and shipping addresses are correct prior to completing your order. We cannot update shipping addresses once the order is processed.

Customer will be responsible for any/all shipping charges resulting in a "return to sender" due to incorrect shipping information being provided.

If your tracking information states your package was delivered by the carrier and you have not received it, please contact the carrier.

Kloset 518 does not accept responsibility for packages reported as delivered by the carrier. We do not issue refunds or credits for packages in which the carrier stated they delivered. No Exceptions. Please contact the carrier for assistance.

International Shipping

International shipments may be subject to import taxes, duties, and customs fees which are levied once your package reaches the country of destination and are the sole responsibility of the customer. Kloset 518 cannot predict your duties, taxes, or cutoff fees. Kloset 518 is not responsible for payment of customs, taxes, and duties. To obtain more clarity regarding your country's customs policies, please contact your local customs office. Refused orders will be charged the original shipping plus return shipping to us, or subject to a total loss.